Flows/Remove a schedule exception

flowschedulingCARE 3.0+

Scheduling

Concepts

Schedule & Availability

Schedule Exception Appointment Booking

Token

Flows

Create a schedule template

View schedule templates Edit a schedule template Delete a schedule template Create a schedule exception View schedule exceptions Remove a schedule exception Create a token category Create a token Manage a token queue

Cancel a token

References

Schedule & Availability

Booking

Token

Overview

This flow describes how to remove a period of unavailability from a resource in Care. Use it when the resource becomes available again. See Schedule Exception.

Pre-requisites

• The schedule exception is created in Care.
• You can open the schedule of the resource.
• You have the permissions listed below.

Permissions

Permission	Access
Can Create on Schedule	Lets you remove a schedule exception.
Can list schedule on Object	Lets you see the exceptions of the resource.

Steps

1. Open the schedule of the resource

Open the facility. Go to the scheduling section and select the resource. See View schedule exceptions.

2. Start the removal

Find the exception that you want to remove. Select Remove on that exception.

3. Confirm the removal

Care asks "Are you sure?" and shows a warning. Select Delete to confirm.

Care shows a message that the exception is deleted.

Expected Outcome

• The exception no longer appears in the list of schedule exceptions.
• Care offers slots again for the period, if a schedule covers it.

Scheduling

Concepts

Schedule & Availability · Schedule Exception · Appointment Booking · Token

Flows

Create a schedule template · View schedule templates · Edit a schedule template · Delete a schedule template · Create a schedule exception · View schedule exceptions · Remove a schedule exception · Create a token category · Create a token · Manage a token queue · Cancel a token

References

Schedule & Availability · Booking · Token

Related

• Concept: Concepts/Schedule Exception

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