Documentation/Scheduling

== Scheduling domain ==

All documentation pages in the scheduling domain.

Concepts

Page	Summary
Concepts/Schedule & Availability	A schedule records when a resource can be booked at a facility. Each schedule holds availability sessions, and Care creates bookable slots from them.
Concepts/Appointment Booking
Concepts/Token	A numbered place in a queue. Care gives a token to a patient so that staff call the patient in order.
Concepts/Schedule Exception	A period when a resource is not available, even though a schedule makes it available. The exception overrides the regular schedule, and Care offers no slots for booking during the period.

Flows

Page	Summary
Flows/Create a schedule exception	Record a period when a resource is not available in Care — the exception overrides the regular schedule.
Flows/Create a schedule template	Create a schedule template for a resource in Care — the template states when the resource is available, and Care creates bookable slots from it.
Flows/Create a token category	Create a token category for a facility in Care — a category groups tokens, for example by the kind of visit.
Flows/View schedule exceptions	See the periods when a resource is not available in Care.
Flows/View schedule templates	See the schedule templates of a resource in Care — use it to check when a practitioner, a location, or a healthcare service is available.
Flows/Create a token	Give a token to a patient in Care — the token places the patient in a queue, and staff call the patient in order.
Flows/Remove a schedule exception	Remove a period of unavailability from a resource in Care — use it when the resource becomes available again.
Flows/Edit a schedule template	Change a schedule template in Care — use it when the availability of a resource changes.
Flows/Manage a token queue	Work through a token queue in Care — staff serve patients in order and record when each patient is finished.
Flows/Delete a schedule template	Remove a schedule template from a resource in Care — use it when the template is no longer correct.
Flows/Cancel a token	Cancel a token in Care — use it when the patient leaves, or when staff do not serve the token.

References

Page	Model	Summary
References/Schedule & Availability	Schedule&Availability
References/Booking	Booking
References/Token	Token