Flows/Mark a response as entered in error: Difference between revisions

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Latest revision as of 17:30, 14 August 2026

Overview

This flow describes how to mark a questionnaire response as entered in error. Care then shows the response as invalid.

Pre-requisites

A user filed at least one response for the patient.
You can read the responses of the patient, as described in View questionnaire responses.
A user filed the response through a form. Care does not offer this action for a response that a structured clinical record creates. An allergy record and a diagnosis record are structured clinical records.
The response is not marked as entered in error.
You mark the response inside the time limit that your deployment sets. After that time, only a system administrator can mark the response.
You have the permissions listed below.

Permissions

Permission	Access
Can submit questionnaire about patients	Lets you mark a patient-level response as entered in error.
Can submit questionnaire about patient encounters	Lets you mark a response of an encounter as entered in error.

📝 Note

You need the same access that lets you submit the response. The access must match the patient or the encounter of the response.

Steps

1. Open the list of responses

Open the list of responses of the patient. View questionnaire responses describes this step.

2. Open the actions menu of the response

Find the response that you want to mark. Click More Actions on that response.

📝 Note

Care hides this menu for a response that is already marked as entered in error.

3. Select Mark as entered in error

Select Mark as entered in error. Care opens a confirmation dialog.

📝 Note

Care does not show this option for a response that a structured clinical record creates.

4. Confirm the action

Read the warning in the dialog. The dialog states that you cannot undo the action. It also states that Care marks the response as entered in error, and shows it as invalid.

Click Confirm. Care updates the status of the response.

📝 Note

The time limit for this action depends on your deployment's configuration. After that time, only a system administrator can mark the response as entered in error.

Expected Outcome

Care marks the response as entered in error.
Care shows the Entered in Error badge on the response, and closes the response in the list.
You cannot change the response.
You cannot remove the mark from the response.

Concept: Concepts/Questionnaire Response

@@ Line 10: / Line 10: @@
 == Overview ==
-Mark a [[Concepts/Questionnaire Response|questionnaire response]] as entered in error so Care shows it as invalid.
+This flow describes how to mark a [[Concepts/Questionnaire Response|questionnaire response]] as entered in error. Care then shows the response as invalid.
 == Pre-requisites ==
-* At least one response exists and you can read it.
+* A user filed at least one response for the patient.
-* It came from a form, not a structured record such as an allergy or diagnosis.
+* You can read the responses of the patient, as described in [[Flows/View questionnaire responses|View questionnaire responses]].
-* It is not already Entered in Error.
+* A user filed the response through a form. Care does not offer this action for a response that a structured clinical record creates. An allergy record and a diagnosis record are structured clinical records.
-* You act within the deployment's time limit; afterward only a system administrator can act.
+* The response is not marked as entered in error.
+* You mark the response inside the time limit that your deployment sets. After that time, only a system administrator can mark the response.
+* You have the permissions listed below.
 == Permissions ==
 {| class="wikitable"
-! Permission !! Access
 |-
+! Permission
-| Can submit questionnaire about patients || Mark a patient-level response.
+! Access
 |-
-| Can submit questionnaire about patient encounters || Mark an encounter response.
+| Can submit questionnaire about patients
+| Lets you mark a patient-level response as entered in error.
+|-
+| Can submit questionnaire about patient encounters
+| Lets you mark a response of an encounter as entered in error.
 |}
-{{Note|1=The permission must match the patient or encounter scope used to submit the response.}}
+{{Note|1=You need the same access that lets you submit the response. The access must match the patient or the encounter of the response.}}
 == Steps ==
-=== 1. Open responses ===
-Open the list described in [[Flows/View questionnaire responses]].
-=== 2. Open actions ===
+=== 1. Open the list of responses ===
-Find the response and select '''More Actions'''. Care hides it when already Entered in Error.
+Open the list of responses of the patient. [[Flows/View questionnaire responses|View questionnaire responses]] describes this step.
-=== 3. Select the action ===
-Select '''Mark as entered in error'''. Care opens confirmation. Structured-record responses do not offer this action.
-=== 4. Confirm ===
+=== 2. Open the actions menu of the response ===
-Read the irreversible-action warning, then select '''Confirm'''. Care updates the response status.
+Find the response that you want to mark. Click '''More Actions''' on that response.
-{{Note|1=The configured time limit controls this action; afterward only a system administrator can perform it.}}
+{{Note|1=Care hides this menu for a response that is already marked as entered in error.}}
+=== 3. Select Mark as entered in error ===
+Select '''Mark as entered in error'''. Care opens a confirmation dialog.
+{{Note|1=Care does not show this option for a response that a structured clinical record creates.}}
+=== 4. Confirm the action ===
+Read the warning in the dialog. The dialog states that you cannot undo the action. It also states that Care marks the response as entered in error, and shows it as invalid.
+Click '''Confirm'''. Care updates the status of the response.
+{{Note|1=The time limit for this action depends on your deployment's configuration. After that time, only a system administrator can mark the response as entered in error.}}
 == Expected Outcome ==
-* Care marks and badges the response Entered in Error and closes it in the list.
+* Care marks the response as entered in error.
-* The response cannot be changed and the mark cannot be removed.
+* Care shows the Entered in Error badge on the response, and closes the response in the list.
+* You cannot change the response.
+* You cannot remove the mark from the response.
 {{Navbox clinical}}
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