Concepts/Files
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A file is an attachment uploaded and linked to another record — a patient, an encounter, a consent, a diagnostic report, or a service request. Files keep scans, photos, recordings, and documents together with the record they belong to. Care shows attachments in a Files tab on the Patient page and on the Encounter page.
Key Attributes
| Components | What it captures |
|---|---|
| File Name | The name Care shows for the attachment. Editable. |
| Attached to | The record the file belongs to: a Patient, an Encounter, a Consent, a Diagnostic Report, or a Service Request. |
| Category | An internal classification of the file. |
| Upload status | Whether the upload of the file is complete. |
| Archived | Whether the file has been removed from active use. Shown only once the upload is complete. |
Category
Category is an internal classification; it cannot be selected when a file is added, and most category values have no visible label in the Care screens today.
How a file is added
A file can be added in three ways:
- Chosen from a device.
- Captured as a photo with the camera.
- Recorded as audio in the browser.
The maximum size of one file is 100 MB. Care accepts common image, video, and audio types, as well as text documents, office documents, and PDF files.
How a file is opened
Care shows a preview in the browser for images, PDF files, video files, and HTML files. For an audio file, Care shows a separate playback control. There is no preview for other file types — download the file to open it.
What can be done with a file
A file can be renamed, archived, or downloaded. Archiving requires a reason and cannot be undone; Care has no permanent delete action, so archiving is the only way to remove a file from active use.
Permissions
| Action | Permission |
|---|---|
| View a file | The same permission that allows viewing clinical data for the Patient or the Encounter. |
| Upload, rename, or archive a file | The same permission that allows writing to the Patient or the Encounter. |
For a file that belongs to an Encounter, the Encounter must not be inactive — an inactive encounter blocks uploading, renaming, or archiving its files.
Related
Pages that link here:
- Flows/Archive a file
- Flows/Download a file
- Flows/Rename a file
- Flows/Upload a file
- Flows/View or preview a file
- Concept: Concepts/Patient
- Reference: References/File Upload