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Concepts/Product: Difference between revisions

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|title=Product
|title=Product
|summary=Care keeps two kinds of records for every item that a facility stocks or dispenses. A Product Knowledge entry is the catalog definition of a type of product, for example "Paracetamol 500mg tablet". A Product is one facility's stocked batch of that catalog entry, with its own lot number, expiry date, and purchase price.
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Care keeps two kinds of records for every item that a facility stocks or dispenses. A '''Product Knowledge''' entry is the catalog definition of a type of product, for example “Paracetamol 500mg tablet”. A '''Product''' is one facility’s stocked batch of that catalog entry, with its own lot number, expiry date, and purchase price.
A '''product''' in Care is a specific batch of a stockable item — a medication, nutritional product, or consumable — as it physically exists at one facility. It is the bridge between your catalogue ("we carry Paracetamol 500mg") and your shelves ("this box, lot A1234, expiring next March").


{{Note|1=Care does not map these two records to a single named FHIR R5 resource.}}
== What it represents ==


== Key Attributes ==
In Care's FHIR-aligned model, a product maps loosely to the '''Medication''' / supply resource family, but Care treats it as the concrete, batch-level instance of a catalogue definition. It captures:


=== Product Knowledge ===
* '''Batch detail''' — the lot number and expiry date that make one delivery distinct from the next
* '''Pricing & packing''' — the purchase price for this batch and the number of units in a standard pack
* '''Catalogue link''' — which product definition this batch instantiates
* '''Billing link''' — an optional charge definition so the item can be billed when it is used
* '''Status''' — whether this batch is in use, retired, or was recorded in error


{| class="wikitable"
The key distinction: a product is neither the catalogue entry nor your stock count. The catalogue entry describes ''what'' an item is in the abstract; a product describes ''this particular batch'' at a facility; the running quantity on hand is tracked separately by inventory. One catalogue entry can have many products underneath it — one per batch received.
|-
! Components
! What it captures
|-
| Name
| The name of the catalog entry. This is required.
|-
| Slug
| A short unique code that identifies the catalog entry. This is required.
|-
| Product Type
| The kind of product: Medication, Nutritional Product, or Consumable. This is required.
|-
| Category
| The group that the catalog entry belongs to. This is required.
|-
| Code
| A standard medical code for the product. This is optional.
|-
| Base Unit
| The unit that measures the product, for example tablet or millilitre. This is required.
|-
| Status
| The stage of the catalog entry. This is required.
|-
| Alternate Identifier
| Another identifier for the product. This is optional.
|-
| Alternate names
| Trade names and other aliases of the product. This is optional.
|-
| Storage guidelines
| The instructions to store the product. This is optional.
|}


== How it connects ==
=== Product ===


{| class="wikitable"
A product sits in the middle of the supply chain, pointing up at the catalogue and down at the stock:
|-
! Components
! What it captures
|-
| Status
| The stage of the stocked batch. This is required.
|-
| Product Knowledge
| The catalog entry that the batch belongs to. This is required. You select it when you create the product, and you cannot change it later.
|-
| Lot Number
| The batch number that the supplier prints on the product. This is optional.
|-
| Expiration Date
| The date that the batch expires on. This is required.
|-
| Standard Pack Size
| The number of base units in one pack. This is optional.
|-
| Purchase Price
| The price that the facility paid for the product. This is optional.
|-
| Charge Item Definition
| The price that Care uses to bill this product to a patient. This is optional.
|}


== Status ==
* '''[[Concepts/Product Knowledge|Product knowledge]]''' — the catalogue definition the product instantiates. Name, codes, dosage form, and product type are read from here, never copied onto the product. A product cannot exist without one.
* '''[[Concepts/Inventory Item|Inventory item]]''' — tracks the quantity of a product on hand at a location. The product says ''what batch''; the inventory item says ''how much, and where''.
* '''[[Concepts/Facility]]''' — every product belongs to exactly one facility, scoped to where it was received rather than shared across your network.
* '''[[Concepts/Charge Item Definition|Charge item definition]]''' — an optional link that raises a charge automatically when the product is billed.


Product Knowledge and Product use different status values.
== Types ==


=== Product Knowledge status ===
A product's type comes from its catalogue definition, not from the product itself, so you classify an item once and every batch you receive inherits that classification. Care recognises three kinds:


{| class="wikitable"
* '''Medication''' — a drug or therapeutic agent
|-
* '''Nutritional product''' — feeds, supplements, and similar items
! Status
* '''Consumable''' — gloves, syringes, dressings, and other single-use supplies
! Description
|-
| Draft
| The catalog entry is not ready for use.
|-
| Active
| Staff can use the catalog entry.
|-
| Retired
| The catalog entry is no longer in use.
|}


== Lifecycle ==
=== Product status ===


{| class="wikitable"
<syntaxhighlight lang="text">active → inactive
|-
active → entered_in_error</syntaxhighlight>
! Status
* '''active''' — the batch is in use and can be dispensed, consumed, or billed
! Description
* '''inactive''' — the batch is no longer in use but is retained for history (for example, stock that is fully consumed or expired)
|-
* '''entered_in_error''' — the record was created by mistake; it is kept for auditability rather than deleted
| Active
| The facility stocks and dispenses this batch.
|-
| Inactive
| The facility no longer uses this batch.
|-
| Entered in Error
| Someone created this batch by mistake.
|}


{{Note|1=Care has no delete action for these records. Retire a catalog entry, or set a product to Inactive or Entered in Error.}}
Unlike some clinical resources, a product keeps no server-side status history — it simply reflects its current status.

== Ownership and Sharing ==

A product always belongs to one catalog entry and one facility. A catalog entry is either global or private. A superuser manages global catalog entries, and all facilities share them. A facility admin manages the private catalog entries of that facility.

== How Products Connect to Stock ==

An inventory item tracks how much of a product is in stock at one location. Staff most often create a new product while they receive a purchase delivery. When a delivered item is not already in stock, the person who receives the delivery creates the product record for that batch, expiry date, and price.

You can link a product to a charge item definition. Care then creates a billable charge item when staff dispense the product.


== Permissions ==
== Permissions ==


Permissions apply within a facility.
Access to products is granted per facility, so who can see or change a batch depends on the roles a user holds there.


{| class="wikitable"
{| class="wikitable"
|-
|-
! Permission
! Permission
! Roles
! Description
! What it allows
! System Roles
|-
|-
| Can Create Product Knowledge on Facility
| <code>can_write_product</code>
| Create, update, or upsert products (batches) at a facility
| Facility Admin, Admin
| Facility Admin, Admin
| Create and edit catalog entries.
|-
| Can Create Product on Facility
| Facility Admin, Admin
| Create and edit products.
|-
| Can Read Product Knowledge
| Facility Admin, Administrator, Admin, Staff, Doctor, Nurse, Volunteer, Pharmacist
| View catalog entries.
|-
|-
| Can Read Product
| <code>can_read_product</code>
| List and view products at a facility
| Facility Admin, Administrator, Admin, Staff, Doctor, Nurse, Volunteer, Pharmacist
| Facility Admin, Administrator, Admin, Staff, Doctor, Nurse, Volunteer, Pharmacist
| View products.
|}
|}


{{Navbox supply}}
Roles are assigned through facility and organization memberships, and permissions cascade down the organization tree — a role granted on a parent organization is inherited by the facilities beneath it. Creating or editing products is limited to administrators, while a broad set of clinical and pharmacy roles can read them.


{{Related}}
{{Related}}

Latest revision as of 17:11, 14 August 2026

conceptsupplyCARE 3.0+

Care keeps two kinds of records for every item that a facility stocks or dispenses. A Product Knowledge entry is the catalog definition of a type of product, for example “Paracetamol 500mg tablet”. A Product is one facility’s stocked batch of that catalog entry, with its own lot number, expiry date, and purchase price.

📝 Note
Care does not map these two records to a single named FHIR R5 resource.

Key Attributes

Product Knowledge

Components What it captures
Name The name of the catalog entry. This is required.
Slug A short unique code that identifies the catalog entry. This is required.
Product Type The kind of product: Medication, Nutritional Product, or Consumable. This is required.
Category The group that the catalog entry belongs to. This is required.
Code A standard medical code for the product. This is optional.
Base Unit The unit that measures the product, for example tablet or millilitre. This is required.
Status The stage of the catalog entry. This is required.
Alternate Identifier Another identifier for the product. This is optional.
Alternate names Trade names and other aliases of the product. This is optional.
Storage guidelines The instructions to store the product. This is optional.

Product

Components What it captures
Status The stage of the stocked batch. This is required.
Product Knowledge The catalog entry that the batch belongs to. This is required. You select it when you create the product, and you cannot change it later.
Lot Number The batch number that the supplier prints on the product. This is optional.
Expiration Date The date that the batch expires on. This is required.
Standard Pack Size The number of base units in one pack. This is optional.
Purchase Price The price that the facility paid for the product. This is optional.
Charge Item Definition The price that Care uses to bill this product to a patient. This is optional.

Status

Product Knowledge and Product use different status values.

Product Knowledge status

Status Description
Draft The catalog entry is not ready for use.
Active Staff can use the catalog entry.
Retired The catalog entry is no longer in use.

Product status

Status Description
Active The facility stocks and dispenses this batch.
Inactive The facility no longer uses this batch.
Entered in Error Someone created this batch by mistake.
📝 Note
Care has no delete action for these records. Retire a catalog entry, or set a product to Inactive or Entered in Error.

Ownership and Sharing

A product always belongs to one catalog entry and one facility. A catalog entry is either global or private. A superuser manages global catalog entries, and all facilities share them. A facility admin manages the private catalog entries of that facility.

How Products Connect to Stock

An inventory item tracks how much of a product is in stock at one location. Staff most often create a new product while they receive a purchase delivery. When a delivered item is not already in stock, the person who receives the delivery creates the product record for that batch, expiry date, and price.

You can link a product to a charge item definition. Care then creates a billable charge item when staff dispense the product.

Permissions

Permissions apply within a facility.

Permission Roles What it allows
Can Create Product Knowledge on Facility Facility Admin, Admin Create and edit catalog entries.
Can Create Product on Facility Facility Admin, Admin Create and edit products.
Can Read Product Knowledge Facility Admin, Administrator, Admin, Staff, Doctor, Nurse, Volunteer, Pharmacist View catalog entries.
Can Read Product Facility Admin, Administrator, Admin, Staff, Doctor, Nurse, Volunteer, Pharmacist View products.

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